Legal
Privacy Notice
How Sopai Services Limited collects and uses personal information.
Sopai Services Limited is responsible for the personal information covered by this notice. Contact info@sopai.biz.
Information we collect
We may collect your name, organisation, role, email address, telephone number, preferred contact method, service or training interest, staff numbers where relevant, and the message you choose to send us.
Please do not send confidential information about residents, patients, staff health or other sensitive personal information through our enquiry forms.
Why we use it
We use information to respond to enquiries, take steps requested before a contract, manage client relationships, operate and improve the website, and meet legal obligations. Direct marketing will be sent only where we have a valid legal basis.
Retention and your rights
Website enquiries are kept for 12 months after the last meaningful contact unless a longer period is required for a legal claim, obligation or client relationship. Subject to legal limits, you may request access, correction, deletion, restriction, objection or portability by contacting us. You may complain to the ICO if you are unhappy with our handling of your data.